General Terms and Conditions
As of: June 2026
This is a courtesy translation. Only the German version is legally binding.
1. Scope
These General Terms and Conditions (T&C) apply to all contracts between Alexander Fliger, Hillerstraße 14/23, 1020 Vienna (hereinafter “Trainer”), and his clients (hereinafter “Client”) for personal training, running training, online coaching, session packages and corporate fitness.
2. Conclusion of contract
The presentation of services on this website does not constitute a binding offer. The contract is concluded upon the Trainer's booking confirmation (by email).
3. Services
The scope of each service is defined by the service description at the time of booking. Unless stated otherwise, a training session lasts 60 minutes (HIIT workout: 30 minutes). The Trainer provides services in the field of training and sports-related advice; no specific training result is owed.
4. Prices and payment
The prices stated at the time of booking apply. All prices are final prices in euros. In accordance with § 6 (1) no. 27 UStG (Austrian small business exemption), no VAT is charged. Unless agreed otherwise, payment is made by bank transfer after receipt of the booking confirmation with the payment details. Session packages and single sessions must be paid before the first session.
5. Validity of packages
5-, 10- and 20-session packages are valid for 12 months from the date of purchase. Unused sessions expire at the end of the validity period, unless an extension is agreed for important reasons recognised by both parties (e.g. prolonged illness).
6. Appointments, cancellations and late arrival
Appointments are arranged individually. Booked appointments can be rescheduled or cancelled free of charge up to 24 hours before the start. In the event of later cancellation or no-show, the session is considered used or will be charged, unless the Trainer accepts the reason given by the Client for the late cancellation. If the Client arrives late, the session is shortened accordingly.
7. Health condition and cooperation
The Client confirms that they are physically able to take part in the training and informs the Trainer before the start of training about any health restrictions, injuries, illnesses and medical instructions. If in doubt, a medical check-up is recommended before starting training. Training is at the Client's own risk.
8. Liability
The Trainer is liable for damages only in cases of intent and gross negligence; this does not apply to personal injury, for which liability is unlimited. No liability is accepted for valuables brought along. Recommendations on nutrition and training do not replace medical advice.
9. Right of withdrawal for consumers
Consumers within the meaning of the KSchG (Austrian Consumer Protection Act) have a 14-day right of withdrawal for distance contracts in accordance with the FAGG. Details can be found in the information on the right of withdrawal. If the Client expressly requests that the service begins before the end of the withdrawal period, in the event of withdrawal they must pay a proportionate amount for services already provided (§ 16 FAGG); the right of withdrawal expires upon full performance of the contract (§ 18 (1) no. 1 FAGG). Outside the statutory right of withdrawal – in particular after the withdrawal period has ended or the right has expired – amounts already transferred are not refunded in money but are credited in full as a credit balance for other products and services; details are set out in the information on the right of withdrawal.
10. Data protection
Information on the processing of personal data can be found in the privacy policy.
11. Final provisions
Austrian law applies, excluding the conflict-of-law rules of private international law and the UN Convention on Contracts for the International Sale of Goods. The mandatory provisions of the KSchG apply to consumers. The place of jurisdiction for businesses is Vienna; for consumers, § 14 KSchG applies. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.